FAQ

Frequently Asked Questions

Find quick answers about delivery, payments, returns, and using iCan.

HELP CENTER

Quick Answers

How fast is delivery?

Most orders arrive within 30 to 70 minutes depending on your location and vendor readiness.

What payment methods are accepted?

You can pay using KNET, credit cards, and debit cards through secure checkout.

Can I return a product?

Yes. Eligible products can be returned within the return policy window. Contact support to start the process.

How do I track my order?

Open the app and go to My Orders to see real-time order updates.

Do you deliver all over Kuwait?

Yes, delivery is available across Kuwait. Delivery time may vary by area.

How can I become a vendor on iCan?

Submit your details from the Contact Us page and our partnerships team will reach out to you.